We talk firstWhere you lose the thread, and when you started noticing it. Restaurants and grandchildren come up a lot.
We examine your earsThe ear canal and eardrum, before anything is measured. Occluding wax is a common cause of muffled hearing, and a fixable one.
We measureTones across the frequencies that carry speech, and how well you make out words at conversational volume, so the result reflects conversation rather than a chart.
We go through the resultsYou see your own audiogram, which frequencies the loss affects and how far, and what that means for the rooms you are actually in.
We tell you what we would doIncluding when the answer is to wait and check again next year.